AR Associate

AR Associate

Manchester City Centre (Hybrid working - 2 days a week in office)

Full time, Perm

As our next Accounts Receivable Associate, you'll be responsible for specific sales ledger accounts, ensuring timely payments, validating and processing deductions (including commercial ones), and managing all associated queries. Your role is to provide a professional and cooperative end-to-end service to both our internal and external customers in line with Premier Foods values and promote best practices in customer service. Your remit will include working collaboratively with other teams in PBS and the wider business to achieve targets.

Your day-to-day activities will include proactively managing credit control through email, phone, customer portals, or face-to-face meetings, ensuring timely processing of claims and deductions, following up with the business to validate or invalidate queries and claims promptly, building and maintaining positive relationships with the sales team, internal colleagues, and the wider business, resolving issues with customers over disputed invoices, and updating SAP daily with collection and claim activities. 

Furthermore, within this role, you will be instrumental in contributing to improvements in systems, procedures, and practices within the department to ensure efficient and effective business operations. You will support the implementation of new processes to maximize financial returns and minimize risk and be involved in small-scale projects such as user acceptance testing and creating procedural documentation.

There is an opportunity to make a significant impact in this role and be a key player in driving the success of the Accounts Receivable function at Premier Foods.

The Key Requirements...

• Excellent verbal and written communication skills
• Proven experience working within a credit control and/or query resolution role
• Performance driven and keen to exceed expectations
• Proven customer service experience
• Intermediate Excel skills (Pivot Tables, Vlookups)
• Work collaboratively with stakeholders to deliver your targets and understand end to end processes
• Good attention to detail, the ability to multitask and work under pressure
• Problem solving skills (error detection, root cause analysis, error correction)

Desirable:

• System knowledge of SAP
• Experience of working in a Shared Service Centre

The Benefits and Perks...

• Holiday purchase scheme
• Company pension 
•  Access to online discounts via our online Hamper platform
• 1 paid volunteering day

A great British food company 

Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 13 manufacturing sites and offices up and down the country.

Many of our brands have been part of UK life for more than a century and you’ll find them in 90% of British households.

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.