eCommerce Channel Controller

Based - St Albans, AL1 2RE (Hybrid 50%)

Permanent, Full Time

Join Premier Foods — where people, brands and purpose come together.

We’re proud to be one of the UK’s largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain’s best‑loved brands, found in 94% of households nationwide, making us one of the UK’s top three ambient food suppliers. From much‑loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites — and continues to grow.

Role purpose

As eCommerce Channel Controller, you’ll define and lead our online strategy, delivering accelerated and profitable growth across customers and categories, while shaping the future of eCommerce capability across the business.   This is a growing division which is responsible for Ocado and Amazon and our recent launch on Tik Tok as a shopping channel.  This role will also need someone who has a sound understanding of account management and e-commerce.

Acting as the voice of eCommerce within Premier Foods, you’ll influence at scale, bringing best‑in‑class execution, thought leadership and collaboration across Sales, Marketing and Insight teams, all within a warm, inclusive and high‑performing culture.

What you’ll be doing

• Defining and delivering a comprehensive eCommerce strategy to drive outperformance and sustainable growth across all online customers and categories
• Leading, coaching and developing a high‑performing team of five, creating a people‑first environment that encourages learning, innovation and ownership of career paths
• Championing best‑in‑class digital execution, embedding eCommerce capability across the organisation and influencing stakeholders through insight and collaboration
• Setting clear KPIs and action plans, using data and insight to optimise performance and deliver ambitious growth targets
• Driving excellence across the digital shelf, retail media and PPC strategy, working closely with agency partners to maximise visibility and conversion
• Identifying, testing and scaling new growth opportunities to future‑proof the channel, from emerging platforms to new routes to market
• Owning the P&L for Grocery pureplay accounts, delivering against turnover, profitability and innovation targets

What we need from you

• Proven eCommerce experience within FMCG, with strong commercial acumen and a clear understanding of the digital path to purchase
• A data‑driven mindset, with the ability to translate insight into impactful action
• Strong leadership capability, with experience developing teams and influencing cross‑functional stakeholders
• Deep knowledge of eCommerce fundamentals, including search, digital shelf and content optimisation
• Experience managing agencies and working with key tools such as Brandbank, Profitero and Circana
• A collaborative, inclusive approach that aligns with our values and people‑first culture

What we offer in return

• Competitive Salary 

• Bonus 

• Car Allowance 

• Company Pension 

• Private Medical 

• Holiday Purchase Scheme 

• Sharesave Scheme 

• EV Car Scheme 

• Paid Volunteering Day 

• Employees benefits platform access 

Ready to apply?

Click apply, submitting an up‑to‑date CV tailored to this opportunity.
We look forward to hearing from you.

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.